Accept Gift Cards

Delight (don’t disappoint) Your Gift Card Customers

Accept your physical gift cards on your BigCommerce ecommerce store.

You work hard to delight your customers whether they’re shopping online or in-store. Unfortunately, there’s still a digital divide when it comes to most gift card solutions. So, when a customer tries to redeem a gift card online and it fails (because it’s valid only through your in-store POS) they’re confused. And frustrated.

They have no reason to know there’s a difference between online and in-store gift cards. Sure, the fine print probably mentions the limitations, but the spirit of good customer service puts the responsibility for this back on the retailer, not on the customer.

How PaymentPutty™ Works

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When you add PaymentPutty to your BigCommerce ecommerce store, your customers will have the same, seamless checkout process as you currently have on your site with the additional option to redeem a physical gift card. To accomplish this, the PaymentPutty checkout page will replace the current checkout features on your site while maintaining all the built-in features from BigCommerce such as payment methods, taxes, accounts, and shipping.

As a bonus, you can continue to accept the BigCommerce gift certificates for online purchases if that is a service you have been providing.

When your customers click the "Place Order" button, PaymentPutty communicates with the give card provider, reduces the balance available, and recalculates the balance due (if necessary) so the customer can pay the balance with a credit card. Additional technical requirements or business rules can be added as required. PaymentPutty gives you oversight of your gift card sales too with a dashboard where you can review transaction history and receive a daily email of any critical errors.

 

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